CCG Clinical Manager
Company: Kolmac
Location: Baltimore
Posted on: April 16, 2024
Job Description:
Job Overview: - - -The Clinical Manager at Kolmac Integrated
Behavioral Health and all of its subsidiaries ("Kolmac" or the
"Company") is ultimately responsible for the daily administration
and supervision of Kolmac-CCG delivery of clinical services. - This
includes staffing all programs, as well as the training and
development of all clinical staff. The Clinical Manager is
responsible for ensuring that all Addictions Counselors have a
foundation that will allow them to perform all responsibilities of
their position. - The Clinical Manager in partnership with the
Executive Director is responsible for managing Key Performance
Indicators. - This individual provides oversight and authority for
ensuring compliance with Kolmac/CCG policies and procedures. The
Clinical Manager has responsibility for the long and short-term
planning, program evaluation, and compliance with federal, state,
local, and independent regulatory statutes. - -
Essential Duties and Responsibilities: - - -
- In partnership with the Executive Director, is responsible for
all staffing processes, including interviewing, training, staffing
for all sessions/groups, performance management/annual evaluations
as well as review of and approval of timecards. - -
- In partnership with the Executive Director, addresses
performance issues including disciplinary action (verbal and
written) as needed. -
- In partnership with the Executive Director is responsible for
executing established clinical outcome Key Performance Indicators
including patient retention, successful program completion rates,
direct client care, clinical outcomes, program census and
attendance, - and Average Length of Stay. -
- In partnership with the Executive Director is responsible for
ensuring staff Key Performance Indicators including counselor
direct care hours are being met. -
- Sets a standard of clinical and professional excellence
providing clear expectations and accountability for all clinical
staff, including ensuring that all staff adhere to guiding
principes -
- Along with the Executive Director is responsible for overall
patient satisfaction. Responds to patient concerns and resolves
clinical, program, and customer service issues with solutions that
are in line with established ethical guidelines and best practices
- -
- Perform regular employee reviews and provide feedback on their
performance to help motivate their dedication to professional
goals. -
- Safeguards model fidelity ensuring that an evidence-based, harm
reduction and recovery oriented approach to patient care is
promoted and practiced. - -
- Is skilled in Motivational Interviewing, Cognitive Behavioral
Therapy, Trauma Informed Care and Trauma Informed Treatment
Approaches, and assists in training clinical staff in these
approaches. -
- Provides supervision with a focus on performance management as
well as clinical certification or licensure. - -
- To include the following: -
- Will complete weekly clinical supervision documents within 24
hours of supervision and submit to clinical leadership in
accordance with company clinical supervision policies - -
- Ensures completion of clinical documentation including
Treatment Plans, BAMs, group, individual, discharge summaries, and
all other required documentation -
- Facilitates and documents weekly staff meetings and group
supervision, and case consultations as needed - -
- Regularly observes groups and individual sessions to ensure
service delivery meets clinical standards - -
- Completes - and submits to clinical leadership the required
number of active chart reviews as well as 100% of intake charts and
100% of discharge charts to ensure all treatment and documentation
being provided is consistent with the organization's standards
-
- Reviews daily and weekly reports to ensure patient care,
documentation, and other Key Performance Indicators are adhered to
- -
- Reviews all admission, discharge and other census data weekly
for their program / area of responsibility - -
- Coordinates with clinical leadership / Human Resources the
on-boarding and termination status of all employees consistent with
organization standards - -
- Responsible for carrying a reduced caseload. Temporary full
caseload may be required based on program needs - -
- Will be responsible for group coverage as needed -
- Provides support and direct intervention to staff members
during client crises - -
- Partners with the compliance team to maintain compliance with
CARF standards and state regulations. -
- Adheres to company operating policies and procedures. -
- Collaborates with the medical director and other
clinical/medical leadership to improve and develop clinical
programming, ensuring Kolmac/CCG is implementing evidenced-based
practices. -
- Embodies the spirit of a teacher, continually driving
professional growth with all clinical and administrative team
members. -
- Must be willing provide clinical trainings for company that are
outside of assigned program / area of focus -
- Must be willing to perform marketing and outreach in community
promote services and - develop strategic partnerships with
community stakeholders - -
- Promotes the organizations image in a positive and professional
manner. -
- Other duties as assigned. -
Qualifications - Education and Experience: - - -
- Must Haves: -
- Must meet all state and regulatory requirements to provide
Clinical Supervision to Substance Use Disorder clinical staff in
the state you are employed -
- Experience providing group and individual counseling to
individuals with substance use and co-occurring psychiatric
disorders. -
- Minimum of 1 year experience in a supervisory/leadership
position within the human services field -
- Familiar with state / federal regulations, CARF standards, and
DEA regulations - when necessary -
- Must have a minimum of 3 years working within the field of
substance use disorder treatment. -
- Must - become competent in Medication Assisted Treatment best
practices - -
- Must be willing to work the hours that are required based on
specific location -
- Exhibits excellent written and oral communication skills -
- Excellent documentation and computer skills required, including
the use of electronic medical records. -
- Is engaging with staff and patients while promoting
accountability that supports the organizations clinical outcomes
and metrics. -
- Compliance with the ethical and professional standards and
practices of counselors and therapists. -
- Initiative to lead and be proactive in critical situations.
Advanced problem solving and decision-making skills. -
- Knowlege of and competency in crisis intervention, risk
assessments including suicide assessment skills, and must be
skilled in de-escalation techniques - - -Qualifications - Licenses
and Other Required Credentials: - - -
- LCADC, LCPC, LCSW-C, CAC-AD, and SUD Approved Supervisor status
in Maryland -
- LPC, LCSW, LSATP in Virginia -
- CADC LCDP, LPCMH, LCSW in Delaware -
Keywords: Kolmac, Severn , CCG Clinical Manager, Healthcare , Baltimore, Maryland
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