Field Engineer
Company: Compass Pointe Consulting
Location: Columbia
Posted on: April 3, 2026
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Job Description:
Job Description Field Engineer The successful candidate will be
a member of the Field Engineering team providing technical support
and field services in integrating, testing, modifying, and repair
for the Voice Switching and Networking product line. We are seeking
disciplined, effective Field Engineers with a progressive track
record of excellence, using strong technical, analytical, and
problem-solving capabilities. Technologies include networking,
digital and analog interfacing, Internet Protocol, microprocessor
and analog components, and proprietary and commercial software
components. Major Functional Areas and Description of Duties:
Hands-on integration of software and hardware components including
software installation and configuration, network configuration, and
telecommunications hardware integration. Implements IT system
solutions for networking, computing, and our propriety
communications equipment including conceptional, functional, and
physical views. Conduct technical analysis of product
implementations, modifications, and enhancements to products in
accordance with specific customer specifications and
implementations. Conduct site surveys at customer locations to
identify requirements for production and installation. Prepare
deliverable documentation describing site requirements and system
configuration. Install, service, and complete basic repairs of
equipment at customer sites. Integrate mission-critical systems
components and perform system debug. Conducts factory acceptance
tests, site acceptance tests, failure location and analysis.
Supports system production team to troubleshoot and solve
production issues. Organize and provide detailed product and
service training as necessary. Solve complex field issues in
coordination with the system engineering and development team.
Interface with customers. Provide required reports to management
staff, showing customer, type of equipment involved, status, and
field resolution of complex service assignments. May participate in
remote system monitoring, maintenance, and tier 2 on call support.
We offer Medical, Dental, Vision, Basic Life, Short-Term
Disability, Accident, Term Life, Whole Life, and 401k for all W2
Consultants. A benefit overview will be provided as requested.
Keywords: Compass Pointe Consulting, Severn , Field Engineer, IT / Software / Systems , Columbia, Maryland
