Documentation Specialist

Company: ALTA IT Services
Location: Vienna
Posted on: May 1, 2025

Job Description:

Job Title: Documentation Specialist

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Location: Hybrid Work Model Reporting to Winchester, VA or Pensacola, FL
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract

Description
Skill Requirements and Task Responsibilities

Software Skills:
--- Microsoft M365- Intermediate knowledge
--- Adobe Experience Manager (AEM)
--- Asana
--- SharePoint
--- Adobe Premier Pro (Intermediate/Advanced)
--- Adobe Firefly

Key Skills Needed:
--- Writing expertise
o Technical (e.g., step/action procedures) and creative writing (MSR engagement) examples)
--- Communicating with others
o Communicating at all levels and platforms
--- Video Editing
--- Time Management
o Adjusting priorities repeatedly to meet deadlines
o Should I attend this meeting or are meeting notes acceptable
--- Critical thinking and quality decision making
o Adjusting priorities
o What content to put in the manual/what to not add
o Consider impact to the MSR/flow of the call
o Does this apply to CCO and BOD
o Is there any risk for dollar loss or increasing handle time
--- Attention to detail
--- Ability to negotiate deadlines and deliverables

Tasks to be completed
--- Update QS eNet Landing page
--- Reworking/cleaning up the manual
o Update all QS Manual pages to searchable manual pages
--- Archiving old eNet pages
--- Organizing the SharePoint document library
o Ensuring we have a clean and easy to use Document Library and all outdated documents are archived
--- Updating all the forms in SharePoint to Nintex that haven't been
--- Enhancing/updating the QS Leave Calendar in SharePoint


Ref: #850-Rockville (ALTA IT)

Keywords: ALTA IT Services, Severn , Documentation Specialist, Other , Vienna, Maryland